BOOKING TERMS & CONDITIONS:

OCEANTRIPS provides an online platform that connects boat owners who submit their boat for listings for charter trips that are made available for booking by guests seeking to book such charter, which services are accessible at oceantrips.com. The boats listed on oceantrips.com are not owned by OCEANTRIPS. The yacht charter arrangement is made by us, OCEANTRIPS, acting as an agent on behalf of the charter yacht owners.

In paying your deposit you are deemed to have read and accepted the following terms and conditions, which form the agreement between you and us. The details of your yacht charter will be sent to you and are stated on your confirmation invoice. If there are any significant changes to the price or any other arrangements you will be told at the time of booking; once you have booked, we will do our best to let you know of any changes before you travel.

When making your booking you guarantee that you have the authority to do so and you accept on behalf of your yacht charter party the terms of these booking conditions. You should check the details of your confirmation, as stated on your invoice, carefully to ensure that it accurately reflects the booking you have requested and immediately inform us of any discrepancies. This agreementis made on the terms of these booking conditions which are governed by Dutch Law and we both agree to submit to the jurisdiction of the Dutch Law at all times.

We do not accept responsibility for the acts and or omissions of the crew on the yacht you booked. The boat owners and crew cannot be held responsible for any event occurring outside the vessel. In all scenarios, OCEANTRIPS is a sales intermediary and cannot be held responsible for any event occurring on board or outside the vessel and during the transfers to/from the vessel. We do not accept responsibility if the fault is caused by you or any member of your party, a third party or an event which we could not with due care have foreseen or avoided.

If OCEANTRIPS books a yacht for you with another charter agent the booking is subject to the standard terms of the company with whom we have booked your yacht charter. Below are the conditions under which the charters on the website are offered.

Charter includes:

  • Rental of the boat with crew as described on the boats profile on oceantrips.com.
  • All meals taken aboard (catch of the day, meat, fresh fruits and vegetables). Some boats may exclude 1 meal when chartering for a longer period (often a week or longer). This meal will be taken on shore on client own expense.
  • A selection of drinks in reasonable consumption. Not all boats include alcoholic beverages in the charter fee. This will be stated on their profile. If you have any specific wishes for beverages please let us know in advance.
  • Fuel, gasoline, water tank supply.
  • Dinghy with its outboard engine.
  • Twin seats kayak aboard some of the boats (please verify on the boats profile).
  • Snorkeling gear (always better to bring your own if you have it) and fishing rods.
  • Spear fishing equipment may be available (please verify on the boats profile).
  • Sheets and shower towels.
  • General cleaning of the boat after the charter.

Charter does not include:

  • Personal expenses
  • Tips
  • Personal travel insurance and third part liability insurance.
  • Expenses incurred while not on-board the boat: For example: air and land.
  • Transportation to the boat, local taxes, local visits, community fees, additional excursions, meals in local restaurants, etc.



Payment policy

Deposit/down-payment: To confirm your booking a down-payment of 20% is required within 7 days of your reservation.

Payment methods for down-payment

The payment methods we accept for the down-payment are; bank transfer and credit card.

When you request to pay by bank transfer you will receive an invoice that needs to be paid to our Rabobank account based in the Netherlands. This is a multi-currency account that accepts Euro and USD money transfers. We do not charge additional fees for this payment method, however, any transaction fees charged by the bank are for the senders account.

When paying by credit card we will add a 3% credit card charge to the total amount. We accept Master card and Visa card.

 

Final-payment

The final-payment needs to be paid to the yacht charter crew. The terms of this payment are determined by the yacht charter crew. Balance reminders are not issued. If you fail to pay on time, the company reserves the right to cancel your charter, without refund of your deposit.

 

Prices

Prices detailed are subject to change at any time until full payment has been received. We reserve the right to correct any pricing errors or omissions that may occur. We recommend that you book & pay in full as soon as possible to ensure the availability and pricing of any travel services shown.

 

Travel documentation

Passports, Visas and Health: You are responsible for ensuring that you possess all necessary documentation including passports and visas for your holiday. For all destinations, you should consult the appropriate consulate. All travelers must have a valid passport for international travel. Many countries require passports to be valid for 6 months beyond your stay. Visas & entry permits are required for many countries. Passports, visas & re-entry permits are the responsibility and cost of the charterer. For health enquiries call your Travelers Medical / Vaccination Centre or see your Doctor. We recommend that you check travel advisory information on your destinations.

 

Cancellation or variation of the yacht charter by the yacht charterer

If you, as the yacht charterer, wish to cancel your yacht charter you must notify us immediately in writing. Cancellation will be effective on the date at which OCEANTRIPS receives the cancellation. If you have notified us by email please follow up to check that we have received it. This agreement will govern the law and cancellation process.

Cancellation/Amendment Fees: In the case that a charter is cancelled, we as the agency reserved the right to retain any commissions owing on the charter. If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges. If you wish to make changes to the booking after confirmation, we will do all we can to make the necessary arrangements, but as an agent we may have to make additional charges.

 

Cancellation and refund policy

If you cancel the charter or part of the charter the following refunds will apply to your down-payment:

Time of cancellation Amount of the charter refunded
More than 6 months before the first day of charter 100% of the down-payment (minus $200 of file fees)
More then 3 months before the first day of charter 50% of the down-payment (minus $200 of file fees)
Within 3 months to first day of charter 0% of the down-payment

The final-payment is done directly to the yacht crew and the refund policy of the final-payment is therefore determined by the yacht crew.

 

Cancellation or variation of the yacht charter by OCEANTRIPS

We will do our best to provide the contracted facilities but occasionally we may have to make a significant change to your charter yacht arrangements. The arrangements are made many months in advance and it is sometimes inevitable that changes may become necessary. We reserve the right to, might this become necessary, change the chartered yacht to another type of a similar or higher standard. We will advise you or your travel agent of this at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. We will contact you to discuss alternative arrangements. If we are unable to provide an acceptable alternative, or if circumstances arise beyond our control, we may find it necessary to cancel your holiday before departure. In this case we will return in full all monies paid by you.

Oceantrips can not be held responsible for the cancelation and refund policy of the payment made directly to the boat owner / charter crew.

We do not accept responsibility if the fault is caused by you or any member of your party, an unconnected third party or an event which we or our supplier could not with due care have foreseen or avoided. We do not take responsibility for services provided by other land, air or sea carriers you will be using on your holiday. Our liability is limited in line with the appropriate international convention.

We reserve the right in our absolute discretion to terminate without further notice the yacht charter vacation arrangements of any client who refuses to comply with the instructions or orders of the company staff, agent or other responsible person whose behavior in their opinions is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your yacht charter ceases and we shall not be liable for any extra costs incurred by you. Any client who is denied boarding on the outbound/inbound flight on the decision of the airline staff or aircraft captain shall be deemed to have given notice of cancellation on his/her booking at that moment, and cancellation charges will apply in accordance with cancellation charges above.

 

Laws of the country where you or your charter yacht is located

No-one in your party should commit an act contrary to the laws of the country. If any such act is committed, the agreement between us will automatically terminate, but without prejudice to our rights and those of the owner of the charter yacht. You and/or your party will carry full responsibility and answer to the appropriate Authorities.

 

Travel insurance

It is obligatory that all members of your party have comprehensive travel insurance. By signing the charter contract you confirm that all members of your party are covered by private travel insurance. In all scenarios, OCEANTRIPS is a sales intermediary and cannot be held responsible for any event occurring on board or outside the vessel and during the transfers to/from the vessel.

 

Yacht charter complaint procedure

We aim to provide you with the best yacht charter possible, but if a problem occurs you must report it to OCEANTRIPS as soon as possible, or to the captain who will try to resolve it on the spot. If you fail to follow this procedure OCEANTRIPS will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on your yacht charter vacation and this may affect your rights under this agreement. The Charter Contract is made on the terms of the particular yacht charter Booking Conditions and is governed in all respects by Dutch Law and shall submit to the jurisdiction of the Dutch Court.

PRIVACY POLICY


Oceantrips.com respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way.

If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking devices, we will not place any analytical cookies and / or tracking cookies on your computer, mobile phone or tablet.
With the continued visit of this website you accept these terms of use and you accept the use of cookies and other tracking systems, unless we have provided for another method of accepting cookies on our website.  

The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.

Article 1 - Definitions

  • Website (hereinafter: "Website") Oceantrips.com.
  • Party responsible for processing personal data (hereinafter: "the controller"): OCEANTRIPS, established at Stuverstraat 12, 2013 AP Haarlem, The Netherlands, Chamber of Commerce number: 343021810000   .

Article 2 - Access to the website

Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.  

Article 3 - Website content  

All brands, images, texts, comments, illustrations (animated) images, video images, sounds and all the technical applications that can be used to operate this website and more generally all the components used on this website, are protected by the laws on intellectual property. Any reproduction, repetition, use or modification, by any means whatsoever, of all or just part of it, including technical applications, without the prior written permission of the controller, is strictly prohibited. The fact that the controller may not take immediate action against any infringement, can not be considered as a tacit consent, nor of a waiver of any right to prosecute the infringing party.


Article 4 - Management of the website

For the purpose of proper management of the site, the controller may at any time:

  • suspend, interrupt, reduce or decline the access to the website for a particular category of visitors
  • delete all information that may disrupt the functioning of the website or conflicts with national or international laws or is contrary to internet etiquette
  • make the website temporarily unavailable in order to perform updates

Article 5 - Responsibilities

  • The controller is not liable for any failure, disturbances, difficulties or interruptions in the functioning of the website, causing the (temporary) inaccessibility of the website or of any of its functionalities. You, yourself, are responsible for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are responsible for which websites you visit and what information you seek.
  • The controller is not liable for any legal proceedings taken against you:
  • because of the use of the website or services accessible via the Internet
  • for violating the terms of this privacy policy
  • The controller is not liable for any damages that incur to you or third parties or your equipment, as a result of your connection to or use of the website and you will refrain from any subsequent (legal) action against the controller.
  • If the controller is involved in a dispute because of your (ab)use of this website, he is entitled to (re)claim all subsequent damages from you.

Article 6 - Collection of data

  • Your personal data will be collected by OCEANTRIPS . 
  • Personal data means any information relating to an identified or identifiable natural person (‘data subject’). 
  • An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • The personal data that are collected on the website are used mainly by the collector in order to maintain a (commercial) relationship with you and if applicable in order to process your orders. They are recorded in an (electronic) register. 

Article 7 - Your rights regarding information

  • Pursuant to Article 13 paragraph 2 sub b GDPR each data subject has the right to information on and access to, and rectification, erasure and restriction of processing of his personal data, as well as the right to object to the processing and the right to data portability. 
  • You can exercise these rights by contacting us at placeholder.
  • Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you. 
  • Within one month of the submitted request, you will receive an answer from us. 
  • Depending on the complexity and the number of the requests this period may be extended to two months.

Article 8 - Legal obligations

  • In case of infringement of any law or regulation, of which a visitor is suspected and for which the authorities require the personal data collected by the collector, they will be provided to them after an explicit and reasoned request of those authorities, after which these personal data do not fall anymore under the protection of the provisions of this Privacy policy.
  • If any information is necessary in order to obtain access to certain features of the website, the controller will indicate the mandatory nature of this information when requesting these data.

Article 9 - Collected data and commercial offers

  • You may receive commercial offers from the collector. If you do not wish to receive them (anymore), please send us an email to the following address placeholder.
  • Your personal data will not be used by our partners for commercial purposes.   
  • If you encounter any personal data from other data subjects while visiting our website, you are to refrain from collection, any unauthorized use or any other act that constitutes an infringement of the privacy of the data subject(s) in question. The collector is not responsible in these circumstances.

Article 10 - Data retention

The collected data are used and retained for the duration determined by law.


Article 11 - Cookies

  • A cookie is a small text file placed on the hard drive of your electronic device upon visiting our website. A cookie contains data so you can be recognized as a visitor when you are visiting our website. It enables us to adjust to your needs and it facilitates you to log in on our website. When you visit our website, we inform you about the use of cookies. By continuing to use our website you accept its use, unless we ask permission by other means. Your consent is valid for a period of thirteen months. 
  • We use the following types of cookies on our website:

- Functional cookies: like session and login cookies to collect session and login information.     
- Anonymised Analytic cookies: to obtain information regarding the visits to our website, like numbers of visitors, popular pages and topics. In this way we can adjust our communication and information to the needs of our visitors. We can not see who visits our sites or from which personal device the visit has taken place.


Article 12 - Imagery and products offered

You cannot derive any rights from the imagery that accompanies any offered product on our website.

 

Article 13 - Applicable Law

These conditions are governed by Dutch law. The court in the district where the collector has its place of business has the sole jurisdiction if any dispute regarding these conditions may arise, save when a legal exception applies.

 

Article 14 - Contact

For questions, product information or information about the website itself, please contact: Ruben Bijker, placeholder.